You’ve booked a Staxi to pick you up from Amsterdam Schiphol Airport. But, how do you know which one is yours?
The fixed price taxiBook a taxi for a fixed price. No surprises afterwards.
Safely from door to doorYour driver takes the fastest route and brings you safely to your destination.
Our professional drivers know their way around.
Based on the flight number you specified when booking, we will keep an eye on when you land.
- You’ve received a WhatsApp message from Staxi with more information about the collection procedure.
- If you don’t see a message, try connecting to the free WiFi network at the airport (Airport_Free_Wifi). Then send us a WhatsApp message or give us a call.
- Send a message back while you wait for your luggage. We then know that you’ll be ready for your pickup.
- Meanwhile, we’ll assign a driver to you.
- Once you have all the luggage, go up the escalator or elevator and find your way to the Staxi Pickup point (Departure Hall 3, door D).
Staxi Pickup point
We will pick you up at Departures Hall 3, door D. At night, door D may be closed. If that’s the case, please use another exit that’s near the Pickup point.
Seen from the exit, the taxi will always be waiting for you on the outer lane. The inner lane is only used to drop passengers off. We can’t pick you up there.
Click on the map below to see the location in Google Maps.
Frequently asked questions
When you book a taxi with us, you will get a fixed price in advance. The exact cost depends on several things.
The distance of the ride
Of course, you will pay less for a shorter ride. However, our rate per kilometre decreases as the total distance increases. That is unique because most drivers use their taximeter, which charges a fixed amount for each kilometre. As a result, you are off cheaper with Staxi than with other taxi companies.
The type of vehicle
A ride in a regular taxi is cheaper than a ride in a taxi van. When you pre-book your taxi with us, the difference in costs between a minivan and sedan is smaller than when you flag down a cab on the street or get in at a taxi rank. In that case, the driver will charge the meter rate, which is more expensive than our fixed rates.
Supply and demand
Just like a plane ticket or a night in a hotel, the fare for the same trip can fluctuate, depending on supply and demand. For example: in extreme weather conditions, such as heavy snow, the need for taxi transport increases rapidly, which makes the price rise. The same journey can also be a lot cheaper, for instance, travelling at a quiet time.
As such, Staxi works with peak and off-peak hours. Our software automatically adjusts the fares based on supply and demand. In quiet moments, you will travel even cheaper with Staxi.
Staxi has no minimum or maximum reservation time. You can order a taxi at any time.
Tip: When you book a taxi with the Staxi App, you can see precisely where the driver is and what time he or she will arrive.
At Staxi you can pay for your taxi in any way you like. Because we work with fixed prices, it is possible to pay in advance via your trusted payment environment such as iDeal, Sofort or PayPal.
Would you rather pay on-site with the driver? That’s possible too! Our drivers accept cash as well as debit and credit card payments. Without any extra costs, of course!