Staxi’s got its own training centre. This is where we educate and train our drivers and staff.
Our customers deserve the best service as possible. On a regular basis we assess wants and needs of our customers. With this information, we periodically design new training programs for our drivers as well as our staff. Staxi distinguishes itself from other taxi companies based in Amsterdam with regularly updated trainings and courses.
First Class Driver
The First Class Driver training is designed especially for our drivers. In this course we share our vision on the Amsterdam taxi industry. We find that there’s considerable support among our drivers for the way we think the taxi industry should be. That’s highly important, as these are drivers that carry out our corporate identity. They are the ones that will transfer you from A to B safely and timely.
Staxi Dispatch Training
Our dispatchers are an essential part of our dispatch system. They’re the first ones to come in contact with you and have the responsibility to make sure your taxi is dispatched on time. As such, the dispatchers are a vital part of our quality assurance. That’s way not only our drivers but also our staff is trained on a regular basis at Staxi Academy. We are updating and improving our system continuously, so we make sure all employees stay informed on the latest improvements.
TX is a special certificate that drivers can attain in addition to their normal taxi license. To get the TX certificate, drivers have to follow compulsory courses. Each year there’s a general course with updates on rules and regulations. Each other year, these drivers attend a first aid course.
All these courses are presented at Staxi Academy. A certified instructor discusses the mandatory subjects such as changes in laws and legislations, social skills and driving behaviour. The first aid course exists of both theoretical and practical elements. Drivers learn what to do in case of emergency and how to give CPR. You’re in good hands with a TX-driver.
At Staxi Academy, not only do we give the mandatory courses but also the official TX-inspections take place here. An external, independent party monitors and checks if the drivers, their vehicles and their businesses conform to the TX standards. If so, the driver earns a TX certificate with which he is allowed to officially offer taxi services at Amsterdam Schiphol Airport.
TX-drivers can be recognized by a blue TX-sticker in their windscreen.
As a taxi company, Staxi also has a TX certification. Read more about this and our other quality marks on the page ‘Certificates and quality marks‘.