File a complaint

Home File a complaint

We do our very best to offer the best service we can. Nevertheless, it can always occur that mistakes are made.

Complaint form

"*" indicates required fields

Name*
DD dash MM dash YYYY
Time complaint*
:
Please leave this field empty if you don't have a reservation number
Accepted file types: jpg, png, pdf, jpeg, Max. file size: 5 MB.

Should it happen that you have been treated improperly, you can file a complaint with us. Please do so in writing: you can use the complaint form to the left, send us an e-mail or write a letter. Our contact details are given below:

Staxi B.V.
IJdoornlaan 805
1025 AZ Amsterdam
info@staxi.nl

Please don’t forget to clearly mention your name and (e-mail) address, together with the time and date of your complaint. We will send a confirmation and will get back to you about the completion as soon as possible.