We do our very best to offer the best service we can. Nevertheless, it can always occur that mistakes are made.
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Should it happen that you have been treated improperly, you can file a complaint with us. Please do so in writing: you can use the complaint form to the left, send us an e-mail or write a letter. Our contact details are given below:
1025 AZ Amsterdam
Please don’t forget to clearly mention your name and (e-mail) address, together with the time and date of your complaint. We will send a confirmation and will get back to you about the completion as soon as possible.