{"id":25011,"date":"2021-05-28T09:05:32","date_gmt":"2021-05-28T09:05:32","guid":{"rendered":"https:\/\/staxi.nl\/?page_id=25011"},"modified":"2026-10-14T14:51:45","modified_gmt":"2026-10-14T12:51:45","slug":"complaints","status":"publish","type":"page","link":"https:\/\/www.staxi.nl\/en\/complaints\/","title":{"rendered":"File a complaint"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"25011\" class=\"elementor elementor-25011 elementor-23382\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-10b60a3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"10b60a3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d63fddc\" data-id=\"d63fddc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8aaece9 elementor-widget elementor-widget-text-editor\" data-id=\"8aaece9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We do our very best to offer the best service we can. Nevertheless, it can always occur that mistakes are made.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-498a737 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"498a737\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7851585\" data-id=\"7851585\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0f1aa5a elementor-widget elementor-widget-html\" data-id=\"0f1aa5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<iframe id=\"staxi-melding\"\r\n  src=\"https:\/\/app.staxi.nl\/melding?embed=1\"\r\n  title=\"Klacht indienen\"\r\n  style=\"width:100%; height:800px; border:0; overflow:hidden;\"\r\n  scrolling=\"no\"><\/iframe>\r\n<script>\r\n  window.addEventListener(\"message\", function (e) {\r\n    if (e.origin !== \"https:\/\/app.staxi.nl\") return;\r\n    if (e.data && e.data.type === \"staxi-melding-resize\") {\r\n      document.getElementById(\"staxi-melding\").style.height = e.data.height + \"px\";\r\n    }\r\n  });\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-389ce90\" data-id=\"389ce90\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a5abfb elementor-widget elementor-widget-text-editor\" data-id=\"7a5abfb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If you feel you\u2019ve been treated improperly, you can file a complaint with us. Please do so in writing: use the complaint form on this page, send us an email, or write a letter. Our contact details are:<\/p><p><strong>Staxi B.V.<br \/><\/strong>IJdoornlaan 805<br \/>1025 AZ Amsterdam<br \/>info@staxi.nl<\/p><p>Make sure to include your name and (email) address, along with the time and date of your complaint. We will send a confirmation and get back to you as soon as possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>We do our very best to offer the best service we can. Nevertheless, it can always occur that mistakes are made. If you feel you\u2019ve been treated improperly, you can file a complaint with us. Please do so in writing: use the complaint form on this page, send us an [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25011","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>File a complaint - Staxi, the fixed price taxi<\/title>\n<meta name=\"description\" content=\"We try our best to offer the best service to everyone. 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