Booking a taxi in Amsterdam
You’re in Amsterdam, looking for a taxi. Here’s the dos and don’ts in a nutshell.
The obvious choice would be to take a taxi from the taxi rank or flag one down in the street. But there are good reasons to book a taxi in advance instead.
The number one reason to book rather than flag down a taxi in Amsterdam is the costs. If you hail a taxi or take one from the many official taxi ranks in the city, the driver will turn his taxi meter on the moment he starts driving.
Apart from the starting fare, there’s a fare per kilometer and a fare per minute as well. Say there’s a road block or you end up in a traffic jam. The price can get higher than you’d like very quickly.
However, if you book a taxi at Staxi, you’ll know the fare for your taxi ride even before making your booking. That’s because we give a fixed fare for every booking. Fixed price, no surprise! If you want to know what your taxi will cost, you can easily calculate it with our booking tool.
Tip! Get the Staxi App and you can also pay in advance!
If you’ve hailed a cab or took one from a taxi rank such as Amsterdam Central Station or Amsterdam Airport, you will pay a fee per kilometer and per minute. So, by law the driver is obliged to take the shortest route possible. As you can probably imagine, the shortest route is not necessarily the fastest one.
When you book a taxi at Staxi, the fare is fixed. That means you won’t be charged extra for the slightly longer but faster route that your driver knows.
Example: from Amsterdam Central Station to Amsterdam Schiphol Airport
The shortest route: 16,8 km – 32 minutes
The fastest route: 20,3 km – 23 minutes
Source: ANWB Routeplanner
As you can see, the difference is quite big! The fastest route in this case is almost 10 minutes faster than the shortest one. Another good reason to not just get in a random taxi but book one in advance.
Paying for the taxi ride
So, the driver took you from A to B safely. It took a little longer than planned, because you ran into a roadblock. Your train is almost leaving so your rushing to find your wallet…
Or you book a taxi at Staxi and pay in advance. You’ll get an invoice through e-mail so you don’t have to wait for the receipt to be printed either.
We think good quality is the most important thing. As our customer, you deserve the best service. We try to safeguard our level of quality as well as we can. That’s why we’ve got our own training center at Staxi Academy to train our drivers ourselves.
As a customer, you can put your two cents in too: when you’ve arrived at your destination, you can rate your driver. If you made your booking on our website, then go to the e-mail confirmation and find the link that says ‘give a rating’. In case you’ve booked with the App, you can rate your driver even as you are still being transferred!
We will make sure your rating ends up where it should. If your transfer didn’t go as expected and you’ve pointed this out in your review, we will contact the driver and come up with a plan to improve. In this manner we do our best to keep our high quality of service!
Book your taxi in Amsterdam with Staxi:
✓ The price is fixed once your booking is completed
✓ You can pay directly when making your booking
✓ A friendly and helpful driver picks you up in time and drives you safely to your destination